CONSUMER HEALTH DATA PRIVACY POLICY
Your privacy is very important to us!
Consumer Health Data Privacy Policy for Our nagenomics.com Websites and Our Apps
Last updated: November 4, 2025
This Consumer Health Data Privacy Policy ("Health Privacy Policy") supplements our Privacy Policy (located at https://www.nagenomics.com/privacy) and explains our practices for "Consumer Health Data" as such term is defined by applicable laws including Washington’s My Health My Data Act, Nevada’s Consumer Health Data Privacy Law, Connecticut’s Data Privacy Act, and other U.S. health privacy laws, as each are amended and as and when they become effective including any regulations thereunder ("U.S. Health Privacy Laws"). For consistency, the terms defined in our Privacy Policy's "Interpretation and Definitions" section are used here as well. However, in the event of a conflict between our Privacy Policy and this Consumer Health Data Privacy Policy, this Consumer Health Data Privacy Policy applies with respect to the processing of Consumer Health Data.
Please note, this Policy does not apply to personal information that does not constitute Consumer Health Data under the U.S. Health Privacy Laws or is excluded from those laws, such as protected health information (“PHI”) that is subject to the Health Insurance Portability and Accountability Act ("HIPAA").
Collection and Use of Consumer Health Data
When you our Service, we may collect the following categories of consumer health data about you, including:
- Sex and gender
- DNA data (if you sign up for our Service)
- Race and ancestry
- All kinds of health data, possibly including but not limited to lab values, symptoms, problems, diagnoses, self-reported information, personal health history information, family history health information, etc. (if you sign up for our Service or create an account on our Service)
- Medications and supplements you may take or which may have been prescribed to you
- Your health interests and goals
- Biometric data
- Precise geolocation information that may indicate Your attempt to receive health services or supplies
- Other data that may reasonably indicate Your attempt to acquire or receive certain health services or products
- Derived data from any combination of the above plus the other personal data we collect, as outlined in the "Personal Data" section of our Privacy Policy
Sources of Consumer Health Data
We may collect consumer health data about you from:
- You or Your devices (for example, through your use of our Service
- Third-party devices and apps you choose to connect to our Services
- Your doctor
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
Purposes of Collecting Consumer Health Data and How We Use It
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To manage Your requests: To attend and manage Your requests to Us.
- To conduct customer service and make sure You have a great experience using our Service.
- To perform identity and age verification as required under applicable law
- To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- For research and development: to conduct research and also design and develop new products, services, and programs
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For customer claims and fraud investigation and prevention
- For audit, compliance, legal, policy, procedure, and regulatory obligations
- For risk management including detecting threats and protecting against malicious or fraudulent activity
- Internal business purposes, including general business administration
- To process Your payments for any products or service you might buy from us
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
Sharing of Consumer Health Data
We may share the categories of consumer health data described in this Consumder Health Data Privacy Policy with the parties as described in our Privacy Policy.
Consumer Rights
You have certain rights and choices regarding our use and disclosure of your consumer health data, as described below.
- Confirm: You have the right to request that we disclose to you whether we collect, share or sell your consumer health data.
- Access: You have the right to request access to, and information about, the consumer health data we have collected, shared, or sold about you.
- Delete: You have the right to request that we delete your consumer health data.
- Withdraw: If, where required under applicable law, you have provided your consent to us to collect, use and share your consumer health data,you have the right to withdraw your consent. This will cease the collection, use, and sharing of such consumer health data.
We will not discriminate against you for exercising any of your rights. However, if you withdraw consent for collection and/or request deletion of your consumer health data, we may remove you from certain marketing programs that rely on your consumer health data to provide you the services.
How to Submit a Request: To submit a request to exercise the rights and choices set forth above, visit our Privacy Policy page at https://www.nagenomics.com/privacy
We will authenticate your requests and process it as required by law. Please allow up to 45 days for a response. If we deny your request, you may have the right to appeal. We we deny your appeal, you can file a complaint with the relevant government body in your state, including:
- Washington State Attorney General at https://www.atg.wa.gov/file-complaint
- Nevada State Attorney General at https://ag.nv.gov/Complaints/CSU_Complaints___FAQ/
Additional Information / Contact Us
If you have any questions about this Consumer Health Data Privacy Policy or about our handling of your personal data, you can find additional information and contact details on our Privacy Policy page: https://www.nagenomics.com/privacy